Shipping and Delivery Policy
Mindful Listening delivers digital, online listening services. No physical products are shipped or delivered.
1. Nature of Service Delivery
All services provided by Mindful Listening are delivered digitally via online video or voice communication channels (such as Google Meet).
There is no physical shipping, dispatch, or courier delivery associated with any purchase on this platform.
2. Delivery & Fulfillment Timeline
Immediately upon successful payment confirmation via our payment gateway (Cashfree Payments), a session booking entitlement or credit is credited to your registered account.
An electronic booking confirmation receipt containing transaction details is dispatched to your registered email address within a few minutes of successful payment.
Upon scheduling your preferred date and time slot, meeting access details (including the secure Google Meet link and calendar invitation) are provided instantly on your dashboard and delivered via confirmation email.
3. Delivery Fees & Charges
Because all sessions and communications are delivered electronically, there are zero shipping, delivery, handling, or convenience fees charged to clients.
The price displayed on the checkout screen (₹99 for a 45-minute session) represents the full and final fee.
4. Questions Regarding Delivery
If you have completed payment but have not received your email confirmation or cannot access your scheduled session on your dashboard, please visit our Support page or contact us at support@mindful-listening.com with your order reference.